[Completed] [Android App] Refund processing has been carried out for some customers

There was a functional issue with the Android app for approximately five months. Below are the schedule and details of the refund process as outlined in the notification (as of March 27, 2023).

Eligible for refund

・Subscriptions between July 7, 2022, 0:00, and January 18, 2023, 23:59
・Applicable to both monthly and yearly subscriptions

Details of issue

Refund method

・Refund will be through Google Play.
・After the process is completed, an email will be sent from Google Play.

Refund schedule

・Order IDs and amount adjustments for refunds (in March) *Completed
・Refund processing on Google Play (early April) *Completed

Timing of receiving the refund

Timing will vary depending on the payment method. We apologize for the inconvenience, but please confirm on Google Play Help.

Learn about refunds on Google Play

Once again, we apologize for the inconvenience caused.